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Posted: Monday, 17 October 2016, 13:07


The Racecourse Customer Services team of the Customer Management (New Segment) Department is committed to provide quality and efficient service to our customers. We are seeking customer-centric individual to join our team.

You will

provide quality and efficient customer services to guests

proactively resolve customer enquiries including racing and betting information, racecourse facilities and direction guidance to all locations within racecourse

handle table reservation, escorting services to members and guests, issuance of admission badges and parking labels

assist in advance table booking and sales of merchandise at designated locations

reinforce Club’s policies (e.g. dress code monitoring and location access control)

You should have

Form 5 or above

solid working experience in customer service

mature and independent personality with stable job history

good communication and presentation skills in spoken English or Mandarin

knowledge in racing and betting is an advantage

Shift Hour *

- C: 2:00 pm - 12:00 midnight (Wed)
10:00 am - 7:30 pm (Sat / Sun / Public Holidays)

- E: 4:00 pm - 12:00 midnight (Wed)
10:00 am - 7:30 pm (Sat / Sun / Public Holidays)

* Average 5-9 working hours per day and 2 working days per week


HK$70.5 per hour

Working Location:

Happy Valley Racecourse, Sha Tin Racecourse

Interest parties, please call our recruitment hotline : 2966-8988 (9:00 am - 6:00 pm from Monday to Friday)

• Location: HK

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