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Posted: Friday, 14 October 2016, 13:07

Liánxì:28817966

Miáoshù:
The Integrated Contact Centre of Strategic Customer Systems and Planning Department provides one-stop service for the Club’s customers and general public. By means of telephone hotlines and online channels, we provide customers with product information, enquiry handling and venue reservation services, etc. on 24x7 basis.

You will

• handle telephone enquiries and feedback from customers and the public with courtesy and efficiency
• present the value of our products and services through inbound and outbound calls
• utilize communication skill and extensive product knowledge to meet customers' needs

You should have

• Form 5 or above
• 1-2 years working experience in customer service field, preferably in call center environment
• customer-oriented and passionate with good customer service and interpersonal skills
• excellent communication skills in both Chinese and English or Putonghua
• familiar with Chinese word processing

Pay-rate:

$56 per hour

Shift Hour * (Mon-Sun/PH)

- T2 : 9:00 am – 5:00 pm
- T3 : 11:00 am – 8:00 pm
- U1 : 8:00 pm – 2:00 am
- U2 : 7:00 pm – 12:00 am

* Actual working hours depend on operational need and on rostering basis

Working Location:

Sha Tin Racecourse

• Location: HK

• Post ID: 4549582 hk
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